Privacy Policy

Privacy Policy

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Upholstery Techniques (Cheltenham) Limited (The Company)

Upholstery Techniques (Winchcombe) Limited (The Company)

Up-Sofas (The Company)


The Company collects and processes personal information, or personal data, relating to its customers, suppliers, sub-contractors and professional advisors (including employees and representatives of those customers, suppliers, sub-contractors and professional advisors) to manage the working relationship. This personal information may be held by the Company on paper or in electronic format.

The Company is committed to being transparent about how it handles your personal information, to protecting the privacy and security of your personal information and to meeting its data protection obligations under the General Data Protection Regulation (“GDPR”) and the Data Protection Act 2018. The purpose of this privacy notice is to make you aware of how and why we will collect and use your personal information both during and after your working relationship with the Company. We are required under the GDPR to notify you of the information contained in this privacy notice.

This privacy notice applies to all current and former customers, suppliers, sub-contractors and professional advisors (including employees and representatives of those customers, suppliers, subcontractors and professional advisors). It is non-contractual and does not form part of any contract for purchase or supply of goods or services.

The Company has appointed Controller representatives to oversee compliance with this notice. If you have any questions about this privacy notice or about how we handle your personal information, please contact Controller representative Andrews Heeks on 01242 621414.

Use, transfer and storage of personal data

In the course of conducting business with you, or exploring the possibility of conducting business with you, we may request, collect, be provided with or hold any of the following personal information about you:

Personal details including name, gender, postal and/or email address and telephone number. Bank account details (including debit and/or credit card details) for payment of amounts due or receipt of amounts owed.

Your personal data is not publicly accessible and will be stored until such time as it is no longer needed.

The company may share your data with:

Other companies within the Upholstery Techniques Group of connected companies. Our sub-contractors and sub-processors Our bankers Our Insurers and Insurance Brokers (including Credit Insurers and Credit Insurance Brokers) Our Legal and Professional advisors Our Auditors Credit Status Agencies Debt Collectors HMRC

The company will use your data to:

Perform a contract or arrangement with you, including steps preparatory to such a contract or arrangement, and to exercise our legal rights under any such contract or arrangement Comply with any Legal Obligation Exercise our legitimate interests by Keeping up to date and accurate records about you Undertaking risk-management exercises

The company has conducted due diligence on its suppliers, sub-contractors and sub-processors to ensure that they process data within the UK and/or the EEA. It is possible that company employees and those of adviser firms may take laptops / smartphones with them on trips outside of the UK and/or the EEA, indirectly causing data to be sent outside of the EEA.

We have received guidance that as long as the information stays with the individual on the laptop / smartphone and the company has an effective procedure to deal with security and other risks of using laptops (including the extra risks of international travel), it is reasonable to conclude that adequate data protection exists.